Paper jams, error messages, lines on copies, or a machine that won’t work. Include the brand, model, and any error message. Tell us whether the problem affects printing, copying, or both.

Can't print from your computer or send a scan? We can help identify where the problem starts. Tell us what you are trying to do, what happens instead, and whether other people in the office have the same problem.

Looking for ongoing equipment support? Ask about maintenance and service agreement options. Share your equipment brand and model, how many machines you have, and what support you need.